Privacy Policy for Chain Descent

1) Who we are

The developer of Chain Descent is Overtime Innovations LLC ("we", "us"). Support email: contact@overtimeinnovations.com. Support page: https://overtimeinnovations.com/chain-descent-support.html

2) Information we collect

A. Information you provide to us

• Support messages: If you email us or contact us through our support page, we receive the content of your message, your email address, and any attachments you include (for example: screenshots).
• Issue details: If you choose to include device model, iOS version, app version/build, and steps to reproduce a problem, we receive that information.

B. Purchases

• If the App offers in-app purchases, Apple processes the transaction. We may receive information needed to validate or restore purchases (for example: product identifiers and non-sensitive transaction status).
• We do not receive your full payment card details.

C. Device and diagnostics information

• Depending on your iOS settings and your use of Apple services, we may receive diagnostic information such as crash reports or performance data that helps us fix bugs and improve stability.
• This information typically includes device type, OS version, app version, and events leading to a crash. It is not intended to directly identify you.

D. Game Center (optional)

• If you use Game Center features (if enabled in the App), Apple manages Game Center. We may receive limited information necessary to provide those features (for example: player identifiers used by Game Center and leaderboard or achievement data).

E. Advertising and mediation (Unity Ads / Unity LevelPlay)

• We use Unity Ads and Unity LevelPlay (ironSource) to serve ads.
• These ad SDKs and their mediation partners may collect identifiers such as the Advertising ID (IDFA), IP address, and device/OS/network information.
• They may also collect ad engagement data (such as impressions and clicks) to deliver, measure, and protect ads.

3) How we use information

• To provide support: respond to messages, troubleshoot issues, and help with billing or purchase restoration requests.
• To operate and improve the App: identify bugs, improve performance, and maintain stability.
• To deliver and measure ads: show ads, measure performance, and prevent abuse/fraud in ad delivery.
• To comply with legal obligations: when we are required to do so by law.

4) How we share information

We do not sell your personal information. We share information only in these situations:

• Service providers: vendors that help us operate support and hosting (for example: email hosting). They process information only to provide services to us.
• Apple services: to support purchases, downloads, and optional Game Center functionality as provided by Apple.
• Advertising partners: Unity Ads and Unity LevelPlay (ironSource), including their mediation partners, for ad delivery and measurement.
• Legal and safety: if required by law, legal process, or to protect rights, safety, and security.

5) Tracking and advertising

The App displays ads. iOS may ask for permission to allow tracking across apps and websites (App Tracking Transparency). If you deny permission, ads may still be shown but may be less personalized.

6) Data retention

• Support communications: we keep support emails as long as needed to address your request and maintain records of support history, then delete or anonymize when no longer needed.
• Diagnostics: crash and performance data is retained only as long as useful for troubleshooting and improving the App.

7) Security

We use reasonable administrative and technical safeguards designed to protect information we handle. No method of transmission or storage is 100% secure.

8) Your choices and rights

• You can stop any future data sent from the App by uninstalling it.
• You can manage iOS privacy permissions in Settings (for example: tracking permissions, analytics sharing, and network access).
• You can contact us to request help, corrections, or deletion of support communications (when applicable), using the email below.

9) Children’s privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

10) International users

If you use the App outside the United States, information may be processed in the United States or other locations where our service providers operate.

11) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

12) Third-party privacy policies

• Unity Ads / Unity Game Player and App User Privacy Policy: https://activation.unity3d.com/legal/game-player-and-app-user-privacy-policy
• Unity LevelPlay (ironSource) Privacy Policy: https://developers.is.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/

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